All deliveries are sent signature required overnight delivery with CourierPost. Please note if you live in the South Island or Rural areas it may take up to 3 business days to receive your goods. Osmosis deliveries are only available within New Zealand.
Orders place on weekdays before 2PM will begin processing straight away and will be dispatched same day (domestic only). If orders fall after 2PM we cannot guarantee same day dispatch.
Orders placed after 2PM on Friday will begin processing the following Monday.
LOST OR DAMAGED GOODS
If in the unlikely event your order is lost or damaged in transit, please contact us immediately so we can provide assistance. Where possible, we will attempt to resolve your issue.